Send a text, get a review
With texting, review generation could not be simpler. You text a link to a customer. The customer follows the link and writes a review for your business. It is that easy - and it only takes a few seconds!
Lots of review sites
Get reviews on Google, Facebook, and a whole host of general and industry-specific sites like TripAdvisor, Thumtack, ZocDoc, and more. Let customers choose their favorite site, so you get more reviews.
Notifications
Get notified whenever someone leaves you a new review. This way you constantly stay on top of your online reputation.
Respond efficiently
We provide a quick reply link with each review received, so you can directly click through to the review site and write a response. Customers really appreciate responses from businesses.
Visualize review data
Use the dashboard to track and visualize how your reviews are doing, across multiple sites. Zone-in on reviews of interest by filtering reviews based on various criteria.
Workflows
Make each review actionable. Tag users, assign topics, create tasks and add internal notes. Each review can become a reason to celebrate a team member or to improve a process or to document an observation.
Thats not all
Other Features
Templates
Use premade templates to quickly text review requests.
Drip campaign
Our drip campaign service sends out automated messages to customers, gently reminding them to write the review - so you don't have to followup manually.
Complete customization
When customers click your review invitation link, they're taken to a mobile web app. Completely customize this app with your branding, messaging, and call-to-actions.
Competitive insight
Conveniently track your performance against that of 5 competitors based on Google reviews and ratings. Compare star rating, review count, and recency.
Multiple locations
Manage reviews for all your locations from one interface.
Mobile first
Every feature in Textopia is available via mobile. Download our apps or access via your browser.